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Refund and Returns Policy

Web Aura Creations Refund Policy

“Welcome to the

 Refund Policy page. We ensure total transparency for our Professional IT Services.”

Here’s a clear and professional Return and Refund Policy tailored for WebAura Creations, an IT services provider where no physical returns apply, and refunds are only allowed before project commencement:

Web Aura Creations Refund & Return Policy


Return & Refund Policy
Effective Date: 04/06/2025
Company: WebAura Creations

At WebAura Creations, we provide customized IT services including website development, digital marketing, graphic design, and related digital solutions. As our services are intangible and tailored to each client, we do not offer returns. However, we do allow limited refunds under specific conditions as outlined below.


1. No Returns

As we provide digital services, there are no returns applicable. Once a service has been delivered or partially worked on, it cannot be returned.


2. Refund Eligibility

We offer refunds only if the following condition is met:

  • The project has not yet started, and no time, planning, or resources have been allocated.

3. Non-Refundable Situations

Refunds will not be issued in the following scenarios:

  • Work has already commenced or partially completed.
  • Delays caused due to lack of client response or approvals.
  • Change of mind after project kick-off.
  • Dissatisfaction with services after the agreed scope has been delivered as per the initial agreement or proposal.

4. How to Request a Refund

To request a refund (if the project has not started), please contact us within 3 days of payment at:

📧 [email protected]
📞+91 9211817147

Include your project reference number and proof of payment.

If eligible, the refund will be processed within 7–10 business days to your original payment method.


5. Dispute Resolution

We are committed to resolving any service-related concerns. Clients are encouraged to communicate with us regarding revisions, timelines, or scope issues before considering cancellation.


6. Changes to This Policy

WebAura Creations reserves the right to modify this Return and Refund Policy at any time. Updates will be posted on our website and take effect immediately.


 

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